Frequently Asked Questions

Can I order if I'm outside the United States?

We are sorry, but products purchased on www.humbleandlavi.com can only be billed or shipped to destinations within the United States at the moment. 

Can I buy wholesale from you?

You absolutely can! Please contact us at sales@humbleandlavi.com for a quotation

How do I track my order?

All orders will ship via USPS and tracking numbers will be provided to you.

What methods of payment do you accept?

We accept the following: Visa, MasterCard, American Express, Discover Card, and Paypal.

Can I cancel or change an order?

Once you submit your order, it cannot be changed or cancelled.

What is your return/exchange policy?

Please see here

How much do you charge for shipping?

Please see here

Where can I find a list of charities or organizations you donate to?

You can find our list here!

I am interested in a product or financial donation to support our local organization. Whom do I contact?

Please submit all requests to hello@humbleandlavi.com. 

Do you test on animals?

Humble + Lavi does NOT carry products and/or brands that do testing of any kind on animals. 

I'm having other issues and need to speak with someone. How do I contact you?

If you could not find an answer to your question here, please email us at hello@humbleandlavi.com.

Where can I find your mission statement?

Right here!